Upgraded to clean and comfortable 2 bed apartment. Polite staff explained things clearly. Would stay again if visiting DC. Great amenities and breakfast with bacon. Pool and basketball court for kids. Comfortable beds and clean rooms.

The staff were friendly, the rooms were quiet and the pool was nice. Services were quality, no complaints...

The hotel is conveniently located near the Shady Grove Metro station, making it easy to access the Washington DC area. It is situated in a quiet neighborhood, providing a peaceful atmosphere. The rooms are clean and spacious, with a well-equipped kitchen and living area. The breakfast options are diverse, with custom-made omelets and a variety of choices. The hotel also offers shuttle services for added convenience.

The breakfast area can become crowded, especially during peak times, resulting in limited seating and potential wait times.

The location of this hotel is ideal, as it is close to the Shady Grove Metro station on the red line, making it convenient to explore the Washington DC area. Despite being near the metro station, the hotel manages to maintain a peaceful atmosphere away from the noise and hustle. The rooms, especially those with a kitchen, are spacious and well-equipped, providing plenty of space for our family of three young children. The breakfast included in our stay was a highlight, with made-to-order omelets that were delicious and satisfying.

All was well, no improvements needed.

I stayed at this hotel for a conference and was pleasantly surprised by the complimentary social hour. The variety of food options, including salad, soup, BBQ chicken pizza, and cold cuts, made it a satisfying meal. The location of the hotel was also convenient, with easy access to the metro station and a free shuttle service. The spacious rooms with a full kitchen were a bonus, making it feel like a home away from home. Despite a few minor issues with housekeeping, the overall cleanliness and safety of the hotel were commendable. The highlight of my stay was the amazing bartender, Kim, who took excellent care of us during a special event. I would definitely recommend this hotel for its amenities, location, and friendly service. I had a great experience at Hyatt House Gaithersburg.

I was pleasantly surprised by this hotel. For the price I paid, I expected an average experience, but this hotel exceeded my expectations. The room was clean and had a modern decor. The common areas were also great, with a good gym, a nice lounge, and a breakfast area. The staff was excellent and friendly, fixing an issue with my AC promptly and even offering me a free drink while I waited. The location was convenient, close to major highways for easy access.

No improvements needed, everything was great.

Comfortable bed, well-equipped apartments, great facility, awesome kitchen, clean and comfy room.

Nothing to fault.

This hotel is great for families with its spacious rooms and fully equipped kitchens, allowing you to easily prepare meals for your little ones. The location is perfect, close to the Shady Grove Metro station, making it convenient to explore the city without worrying about transportation. The staff is friendly and helpful, going out of their way to ensure you have a pleasant stay. The complimentary breakfast is a standout, with made-to-order omelets that are delicious and filling.

No negative aspects mentioned, everything was great.

This hotel offers great value for money with its affordable prices and attention to detail. The location is incredibly convenient, being close to the metro station and offering easy access to the center of DC. The staff provides excellent service, and the basic amenities are well-maintained. The rooms are spacious and equipped with a kitchen, making it perfect for families or longer stays. The breakfast with made-to-order omelets is a delightful addition to start the day.

All was just fine.

The room was spacious, clean, and had all the amenities I needed for a comfortable stay. The bed was incredibly comfortable, and the front office staff was polite and helpful. I also appreciated the convenient location of the hotel, which was close to Washington DC and had easy access to local stores and restaurants.

There were a few issues during my stay. The breakfast area was cramped and busy, making it difficult to enjoy a meal.

I had an amazing time at this hotel! The staff were super friendly and welcoming. The rooms were clean and the beds were comfortable. The breakfast was delicious and there were plenty of options to choose from. The hotel facilities were great, with a pool, basketball court, and a cozy fire pit area to relax by. The location was perfect, in a quiet neighborhood in the DC area and close to the Shady Grove Metro station on the red line. This made it convenient to explore the city without worrying about transportation.

Could not be improved in any way.

The hotel was very clean and tidy, with comfortable beds and a great central air system. The staff, especially Arnika at the front desk, were polite and accommodating. The hotel provided a full kitchen and plenty of space, making it perfect for families or larger groups. The hotel is conveniently located near the Shady Grove Metro station, allowing for easy transportation to Washington DC. Additionally, the breakfast at the hotel was delicious and had a great omelette bar with bacon.

Not obvious to find.

The location of the hotel was perfect for our Christmas trip. It was close to all the major attractions and easily accessible. The hotel staff was friendly and accommodating, making our stay pleasant. The room was spacious and clean, providing a comfortable space for us to relax. the breakfast offered a variety of options to start our day.

The shuttle service provided by the hotel was not reliable. We waited for long periods of time for the shuttle to pick us up from the attractions, causing inconvenience and frustration.

The rooms were incredibly large and the bed was amazingly soft. The full kitchen was a great addition and provided plenty of space for our group of 6. The staff on duty at night were funny and kind, making for a pleasant stay. The free breakfast was the best I've had at a hotel.

Everything great.

Enjoyed a lovely Thanksgiving stay at this hotel! The staff were friendly and helpful throughout our stay. We received complimentary breakfast and cookies, which was a thoughtful gesture. The location of the hotel was perfect for visiting family and friends in the area. The hotel also had a nice fitness center with updated equipment.

We did have some issues with our room. We found stains on the couch and the bed and the towels looked dingy.